About Us

GRAND GROUP Services, ‘"GRAND GROUP Security" has evolved over time to be a focused provider of security solutions and equipments to various clients since 2001.  Our management team has extensive industry backgrounds and understand your business security needs.  We understand how important it is to effectively integrate our people into your operations.

Our employees are our most valuable resource and in acknowledgment of this fact we have a specific targeted recruitment process in place.  As part of our management process we conduct regular reviews of our operations and develop improvement plans based on evolving trends and related analysis.

Being a specialist provider to various clients i.e. Governments, Industrials and Commercial sectors, enables us to tailor our training programs towards specific related topics instead of a generic ‘one size/type security officer fits all’ general security focus.  This results in more effective personnel who really want to work in your business and “Where the customers come first”.

As GRAND GROUP Security recognizes, providing great customer service is much more than just a job for the front lines or the site management. It takes coordination from the top, bringing together people, management, technology and processes to put our customers' needs first.

We reward our people for their performance and initiative and provide you with the opportunity to contribute to our nomination process.  We also provide a 24 hour action line to facilitate your “needs and wants” being communicated to us.

As security specialists, we provide specific training and selection, and experienced security management.  This, together with a true understanding of the security industry, leads to superior service delivery.

Why GRAND GROUP Security?

GRAND GROUP Security’s approach is to work in partnership with our clients in a consultative process to design and deliver a multitude of benefits to our client base, including eliminating capital expenses, flexibility, access to qualified labour, reduced costs, advanced management techniques, and the opportunity to gain access to state of the art technology and manpower services without massive financial outlays. Thus delivering a cost effective, innovative retail shopping centres focussed security and asset protection solutions and at the same time, providing you and your stakeholders a secure environment.

Benefits

As a result of GRAND GROUP Security infrastructure, experience and diversity, GRAND GROUP Security is able to provide assurance to clients in the delivery of the following security services:

• Strong global financial backing to secure risk;
• Comprehensive insurance policies;
• Training and legislative requirements to deliver a cost effective solutions;
• Well established Occupational Health & Safety policies backed by a specialised OHS Management team ensuring our business is carried out within the OHS guidelines;
• Currently undergoing management policy and procedures changes to AS 4801.
• Quality Management policies and procedures meet our AS/NS ISO 9001:2008 Accreditation.
• In excess of 375 employees nationally with over 85 providing manpower services alone in NSW;
• Established outsourced training division to provide extensive, ongoing and tailored training solutions for our clients;
• Effective Fair Work Act  policies and procedures ensuring minimal Union disruption;
• Management structure to constantly review and streamline the cost effectiveness and continued improvement of the service;
• Facilities to offer additional security services outside the scope of client service offers;
• Fully independent control room and management structure.