Retail Security


Awareness, Hospitality, Detection, Evaluation, Control, Investigation

For over 16 years, GGS has been providing and managing facilities services and products including security & cleaning services and solutions to many high-profile shopping centres, managing and dealing with over 100 million retail shopping centres' guests including the busiest shopping centre in Australia.

  • GGS management and staff have extensive experience in managing and handling customer enquiries, complaints and incidents with professionalism and empathy. GGS are motivated by their Passion not just their Profession when performing their daily tasks.
  • GGS is an Innovative leader in the security of shopping centres. GGS frequently develop, implement and practice strategies, measures and procedures to provide cost effective security services to GGS’s clients.
  • GGS, have a successful track record in reducing public liability incidents at shopping centres utilising a state of art technology program which has been designed especially to reduce incidents to a minimum.
  • GGS management team work closely with centre management to implement rules and regulations to ensure a safe and friendly environment for all patrons.

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GGS enhance their security officers' decision making capabilities by developing their Situation, Position and Decision Implication's Awareness.

GGS Officers are highly skilled and well trained on and capable of detecting , quickly react to, and handle any suspicious activities, threat or a conflict should they arise discreetly whenever possible.

GGS officers are highly experienced in understanding various cultural gestures, cultural conduct and cultural communication to help managing conflicts and workplace violence that may arose.


Even though some may argue that shopping centres are unlikely to be involved in a terrorist incident, as so far terrorists attacks on shopping centres have been infrequent in Australia, recent incidents in September 2013 involving terrorist attacks on two shopping centres in Kenya and in the US suggested that shopping centres still and will always be among the preferable targets for terrorist organisations and religious or political radical extremists due to a number of elements such as limited protective security measures, the number of people utilise these centres, which would lead to mass casualties of civilians and significant media attraction in case of a terrorist attack.

Do you know what is happining right now at your property?

The biggest nightmare of the properties managers is not knwoing what is happening right here and now at their properties. GGS povides it's clients with the tools to know who is working, and what is hapining right now at their properties. Please do not hesitate to ask us about our innovative security systems and demonstrate how our computerised systems work and how such systems have been structured and engineered to provide our clients with cost effective and operationally efficient outcome in making shopping malls much safer and eventually reduce insurance and liability claims.

A Passion not just a Profession